FAQs

“Hey there! I’m AISHA, a friendly and helpful chatbot here to assist you in finding the perfect products on our website.  With my expertise and advanced product search capabilities, I can help you find exactly what you’re looking for in a snap. 

 I’m available around the clock to help make your shopping experience a breeze and to help you find the perfect product. And if you have any questions I can’t answer and need additional assistance, I can even connect you with a member of our team for live help. So, let’s get started!”

Yes, our website is secure and uses SSL encryption to protect your personal and financial information. All sensitive information such as credit card numbers and personal information is encrypted and transmitted through secure channels to ensure that your data remains protected at all times.

Additionally, we comply with industry-standard security protocols and are regularly audited to ensure that our systems are secure. Rest assured that shopping on our website is completely safe and secure.

Yes, there may be additional fees for international delivery, including customs and duties.

You can track your order by visiting our website’s “My Accounts” page and selecting the “Order Tracking” tab.

This will provide you with detailed information on the current status of your order, including shipping information, tracking number, and estimated delivery date.

If you have further questions or concerns regarding your order, you can contact our customer service team for assistance. They are available to help answer any questions and provide support throughout the ordering process.

You can initiate a return or exchange by logging into your account on our website and following the instructions provided on the “My Accounts” page. You can also contact customer service for assistance.

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